Privacy Policy

Introduction

Imagine and Make (“we”, “our”, “the Agency”) places the utmost importance on protecting the personal data of its clients, prospects, and partners.

This Privacy Policy aims to clearly and comprehensively describe how your data is collected, processed, stored, and protected, in accordance with the General Data Protection Regulation (“GDPR”), adapted to the Monegasque context and international best practices.


1. Data Controller

Legal form: Sole proprietorship under Monegasque law
Registered office: 1 Promenade Honoré II, 98000 Monaco
Email: [email protected]
Phone: +33 6 70 08 39 57

The founder, Mrs. Marie Ducruet, acting as Data Controller, determines the purposes and means of processing your data.


2. Purposes of Processing

We collect your data for the following purposes:

  1.  Event services (organization, coordination, follow-up) 
  2.  Communication and client relationship management (emails, calls, meetings, CRM) 
  3.  Direct marketing (newsletters, private invitations, tailored offers) 
  4.  Administrative and accounting management (invoicing, contracts) 
  5.  Security and compliance (fraud prevention, legal obligations) 

Each purpose is strictly limited to the Agency’s needs and is based on a legal ground (contract performance, consent, legitimate interest, or legal obligation).


3. Data Recipients

Your data may be shared, where necessary, with:

  1.  Technical service providers (hosting, CRM, email platforms) 
  2.  Event service providers (catering, security, audiovisual) 
  3.  Advisors and experts (lawyers, accountants) 
  4.  Legal or judicial authorities, where required by law 

Each provider acts under our instructions and guarantees the confidentiality and security of your data.


4. Data Transfers Outside Monaco / EU

Imagine & Make undertakes not to transfer your data to countries that do not provide an adequate level of protection as recognized by the Monaco Data Protection Authority (CCIN), except in the following cases:

  1.  Your prior and explicit consent 
  2.  Use of approved standard contractual clauses 
  3.  Legal exceptions provided under Monegasque law 


5. Your Rights

In accordance with applicable laws and adapted GDPR principles, you have the following rights:

  • Right of access: obtain a copy of your data 
  • Right to rectification: correct or complete your data 
  • Right to erasure (“right to be forgotten”), subject to legal conditions 
  • Right to restriction: limit processing 
  • Right to object, particularly to marketing 
  • Right to data portability: receive your data in a structured format 
  • Right to withdraw consent at any time

To exercise your rights, please contact: [email protected]
 We will respond within one month.


6. Security and Confidentiality

We implement appropriate technical and organizational measures, including:

  •  Data encryption (in transit and at rest) 
  •  Restricted access based on the principle of least privilege 
  •  Regular backups and business continuity plans 
  •  Ongoing staff awareness and training 

Any data breach will be notified to the CCIN and, where required, to the affected individuals within 72 hours.


7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic.

A cookie banner allows you to accept or refuse their use. You may also manage your preferences through your browser settings.


8. Policy Updates

This Privacy Policy may be updated at any time. The latest version date will be indicated at the top of the page.

In case of significant changes, you will be informed by email.


Contact

For any questions regarding this Privacy Policy, please contact:

Email: [email protected]
Phone: +33 6 70 08 39 57


We thank you for your trust. Imagine & Make is committed to placing the protection of your data at the heart of its ultra-luxury event expertise.